90-Day Standard Repair Warranty
Standard iPhone repairs include a 90-day repair warranty where applicable, providing added assurance after the service is completed.
Explore Related iPhone Repair Services
Compare repair options for rear glass damage, battery problems and charging faults that may occur alongside screen damage.
iPhone Back Glass Repair
For cracked rear glass, loose fragments, sharp edges or
damage around the camera housing after an impact.
iPhone Battery Replacement
For rapid battery drain, unexpected shutdowns, swelling,
reduced battery health or an iPhone that will not stay on.
iPhone Charging Port Repair
For loose cable connections, intermittent charging, slow
charging or an iPhone that does not detect the charger.
View iPhone Repair Prices
Repair estimate
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Screen and Display Problems
Common iPhone Screen Problems
Screen damage can affect the front glass, display panel, touch response or components near the Face ID area. Select a symptom below to learn more.
Cracked Front Glass
Cracks may remain limited to the front glass or may also affect the display and touch layer underneath. Sharp edges, loose glass and spreading cracks can make the iPhone uncomfortable or unsafe to use, so the complete screen assembly should be assessed.
Green or White Screen
A display that becomes fully green, white or unusually bright may indicate damage to the screen panel, display connector or another internal component. The iPhone should be tested to confirm whether screen replacement is the appropriate repair.
Display Lines or Black Spots
Vertical or horizontal lines, dark patches, ink-like marks and black spots usually indicate damage within the display panel. These symptoms can spread over time even when the outer glass appears only slightly cracked.
Ghost Touch or Dead Touch Zones
Ghost touch causes the iPhone to register taps or swipes without being touched, while dead zones fail to respond at all. These problems may be caused by damage to the touch layer, screen assembly, connector or another internal component.
Face ID Area Warning After Screen Impact
A strong impact near the top of the screen may affect the front sensor or Face ID area. If Face ID stops working, displays a warning or behaves differently after the impact, the sensor area should be inspected before the screen repair scope is confirmed.
A screen assessment checks more than the cracked glass
Before replacement, the display, touch response, front sensors, Face ID area and surrounding frame should be checked. This helps identify whether the damage is limited to the screen assembly or involves additional components.
Screen Damage Assessment
How myhalo Checks iPhone Screen Damage
Screen problems are assessed before replacement so the team can identify whether the damage affects only the front glass or also involves the display, touch layer, Face ID area or surrounding frame.
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Inspect the Front Glass and Impact Damage
The screen is checked for cracks, loose glass, sharp edges, impact points and damage spreading towards the frame, camera or top sensor area.
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Test the Display for Lines, Spots and Colour Faults
The display panel is checked for green or white screens, black spots, ink-like marks, flickering, discolouration, vertical lines and other visible image faults.
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Check Touch Response and Face ID Area
Touch response is tested across the full screen for ghost touch, delayed response and dead zones. The front camera, proximity sensor and Face ID area are also checked after an impact.
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Confirm the Repair Scope and Run Final Tests
The approved screen replacement option, price, warranty and expected turnaround are confirmed before work begins. Display, touch and sensor functions are tested again after replacement.
Repair-Specific Assurance
iPhone Repair Quality You Can Rely On
Clear repair coverage and structured quality checks help support a consistent iPhone repair experience.
ISO 9001 Repair Process Checks
iPhone repair work is supported by process checks managed under ISO 9001 certified quality management processes.
Learn about our ISO 9001 processes
Repair Instead of Replace
Replace the Screen, Keep the iPhone in Use
A broken screen should not automatically mean replacing the entire iPhone. Repairing the faulty display helps extend device lifespan, keeps working components in circulation and supports myhalo’s vision of a world with zero e-waste.
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iPhone Screen Replacement FAQs
Find answers about cracked iPhone screens, display faults, touch issues, repair options, turnaround time, data safety and screen replacement warranty.
How do I know if my iPhone screen needs replacement?
Screen replacement may be needed when the front glass is cracked, the display shows lines or black spots, the image flickers or remains black, or touch input is inaccurate or unresponsive. Testing helps confirm whether the fault is in the screen assembly or another component.
Can only the cracked glass be replaced?
The suitable repair depends on the iPhone model and the extent of the damage. When the display or touch layer is affected, the complete screen assembly is generally the approved repair option. The device should be inspected before a repair is recommended.
Can I keep using an iPhone with a cracked screen?
A lightly cracked screen may continue to work, but the damage can worsen and may leave sharp edges or allow dust and moisture to enter. Continued pressure can also affect the display or touch layer. Back up important data and arrange an assessment as soon as practical.
What causes display lines, black spots or a flickering screen?
Display lines, dark patches, black spots and flickering can result from impact damage, pressure, a damaged screen connection, moisture exposure or an internal display fault. Diagnostic testing is needed to identify whether screen replacement will resolve the issue.
Can screen replacement fix ghost touch or an unresponsive touchscreen?
Often, yes, when the problem is caused by a faulty screen or touch layer. Ghost touch can also have other causes, so the iPhone should be tested before replacement to confirm the likely fault and appropriate repair.
How long does iPhone screen replacement take?
Turnaround time depends on the exact iPhone model, the diagnosed damage, the approved repair option and current parts availability. The expected completion time will be confirmed after the device has been assessed.
Will iPhone screen replacement delete my data?
Screen replacement does not normally require the iPhone to be erased. Important data should still be backed up before any repair whenever possible. Access is limited to what is reasonably required for inspection and post-repair testing.
Will Face ID still work after screen replacement?
Face ID components are separate from the display on supported iPhone models and should be handled carefully during repair. If Face ID was working before the damage and its original components are unaffected, screen replacement should not normally disable it. Existing Face ID faults require separate assessment.
Is iPhone screen replacement covered by a warranty?
Eligible screen repairs include a 90-day standard repair warranty, subject to the applicable terms and exclusions. The team will confirm the warranty coverage for the approved repair option before service.
Will my iPhone remain water-resistant after screen replacement?
The iPhone’s original factory water-resistance should not be assumed after the device has been damaged or opened for repair. Avoid intentionally exposing the repaired iPhone to water, moisture or high-humidity environments.
Not Sure Which iPhone Screen Repair You Need?
WhatsApp myhalo with your iPhone model and a photo of the screen issue. Our team can review the visible damage, explain the likely repair option and provide guidance before your visit.
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Include your iPhone model and attach a clear photo showing the
cracks, display lines, black spots, colour issue or damaged area.
TRADEMARKS
Apple, iOS, iPhone, iPad, Macbook, iMac, AirPods and iCloud are trademarks of Apple Inc., registered in the U.S. and other countries. Samsung is a trademark of Samsung Electronics Co., LTD. Android is a trademark of Google LLC. All brand, product, service names and logos are trademarks and/or registered trademarks of their respective owners and are hereby recognised and acknowledged.