Step into an exciting role as a Warehouse Operation Executive with PC Dreams Group, where every day is an opportunity to make a difference! Be the driving force behind our warehouse and inventory operations, build meaningful partnerships, and navigate the world of export sales—all while streamlining processes and championing sustainability. Join us in creating a lasting impact and shaping a greener, more efficient future, one operation at a time!

Key Responsibilities

1. Warehouse & Inventory Management

• Supervise inventory operations, ensuring accurate record-keeping, stock categorization, SKU updates, and monthly reconciliations.
• Develop and refine inventory management procedures to enhance efficiency while adhering to ISO 27001 compliance requirements.
• Monitor the flow of inventory, overseeing incoming and outgoing stock, proper placement, labeling, and the evaluation of incoming devices.
• Collaborate closely with the technical team to support device refurbishment processes.
• Prepare and analyze comprehensive inventory reports, driving operational optimization.

2. Logistic Planning

• Coordinate with logistics partners for export and import shipments, ensuring accurate documentation.
• Streamline delivery schedules while managing relationships with buyback partners and end-users to ensure timely and efficient service.
• Optimize logistics processes across the supply chain to enhance efficiency, support sustainability initiatives, and ensure compliance with regulatory requirements.

3. BuyBack Program Operations

• Handle trade-in inquiries from partners and end-users, conducting training on BuyBack program procedures and using the quotation portal effectively.
• Coordinate reporting and billing processes, maintaining alignment with finance teams and external partners.
• Perform regular audits to assess the validity of BuyBack transactions, turnaround times, and status updates.
• Generate actionable data insights through comprehensive analysis and reporting, contributing to business improvements and process optimization.

Qualifications & Experience

• Educational Background: Diploma or Degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field.
• Proven Expertise: Experience in operations, logistics, or inventory management, with a demonstrated understanding of ISO 9001 (Quality Management Systems) and ISO 27001 (Information Security Management Systems) compliance requirements.
• Attention to Detail: Strong focus on precision in documentation and data entry processes.
• Digital Proficiency: Skilled in using Google Sheets and Google Docs, with the ability to analyze and present data effectively.
• Organizational Skills: Exceptional time management and organizational abilities to thrive in a dynamic, fast-paced environment.
• Sustainability Commitment: A passion for sustainability and dedication to advancing zero e-waste initiatives.