We believe that with the right guidance and expertise, many tech problems can be resolved without costly replacements.
That’s why we’re thrilled to introduce myhalo’s RescueAdvise Program – a new free service to diagnose your device issues and get expert advice on extending the lifespan of your gadgets.
Is your device
Running slow
Experiencing
battery drainage
Facing
software glitches
Unable to turn on
We’ve gathered our Device A-Team to guide you through the troubleshooting process.
Our experts leverage their extensive knowledge and practical experience to suggest effective solutions that can give your devices a second chance!
Here's what others have to say!
We are ISO certified, ensuring the safe handling of your devices.
Trust that you’ll receive honest, unbiased advice from experts who genuinely care about your tech needs and the planet’s well-being.
Frequently asked questions
What is RescueAdvise?
RescueAdvise is our free helpdesk for your device. Tell us what’s going wrong, and our team will guide you through what to do next—whether it’s a simple fix, a deeper repair, or the most cost-effective option to extend your device’s life.
Is RescueAdvise really free?
Yes. RescueAdvise is a free service—we created it because many device problems can be solved with the right troubleshooting, without rushing into replacements.
What kind of issues do you help with?
If your device is running slow, has battery drainage, is facing software glitches, or is unable to turn on, you’re in the right place.
What devices can I bring in?
We support everyday essentials—mobiles, laptops, and tablets. If you’re unsure, just WhatsApp us your model and issue and we’ll advise.
How do I book RescueAdvise?
Booking is simple—use the “Book a RescueAdvise” button on the page to reserve a slot.
I already know I want to repair—what should I do first?
Go straight to our repair quote form:
If you prefer talking to a human first, WhatsApp us at 80680100 and we’ll point you to the right fix.
Where are you located for RescueAdvise / repairs?
You can find us at myhalo CircularXchange, Bugis Junction #03-25/26 (200 Victoria Street, Singapore 188021).
What makes your repairs “safer” than random repair shops?
We keep it simple and transparent: free surface diagnosis, instant quotes, no repair, no charge, and a 30–90 day warranty (extendable up to 1 year with myhalo Protect). We also follow ISO 9001 repair standards and ISO 27001-aligned data security practices.
Will my data be safe when you check or repair my device?
Yes—protecting your data is a big deal for us. Our repair process is aligned with ISO 27001 information security practices during repairs.
Do you repair iPhones, Android phones, iPads, MacBooks, and laptops?
Yes, we do. At myhalo (we were known as Digital Hospital previously), we repair iPhones, Android phones, iPads, MacBooks, and laptops—from common fixes like screen and battery replacements to more complex cases like water damage (case-by-case after assessment).
Do you use genuine parts?
For repairs, we focus on genuine/OEM parts where applicable, so your device holds up well after the fix.
Can you help with water damage or “rescue” cases?
Yes—our Repair & Rescue service includes water damage recovery and data rescue solutions (assessment required).
Do you offer drop-off only, or can you pick up my device?
You can drop off at Bugis, and for eligible devices we may offer pickup options—details are guided through the repair flow.
What’s the fastest way to get help right now?
Get a quote or WhatsApp us: 80680100
Laptops, Tablets, Phones Repair in Singapore
Book a free RescueAdvise with us now!
Join over 20,000 happy customers who have rescued their devices with our device experts